Take Digital Signage to the next level by allowing shoppers to make a personal selection from an almost limitless amount of content. Interactive kiosks help customers find products, research available options or find information on how to use a product. They can also provide a wealth of information about your customer’s interests and purchasing patterns. A good Interactive Kiosk solution can infinitely enhance a retailers’ communications with their customers.
Higher levels of customer service
Touch-screen Interactive Kiosks with barcode readers are proven to help increase sales and improve the overall shopping experience.
- Enhance customer loyalty by providing detailed product information in-store
- Raise prestige of brand
- Relieve in-store staff of need to provide basic information to customers
- Successfully engage with shoppers reluctant to approach sales associates with queries
- Generate additional revenue selling advertising space on the Interactive Kiosk
Practical and adaptable
Interactive Kiosks can be tailored to meet your specific needs. For example, the addition of a printer allows shoppers to take the information they’ve requested with them, particularly useful if, say, the customer creates a list of items to purchase or accesses a recipe in-store. The car rental company Hertz uses Interactive Kiosks to provide customers with personal maps for their onward journey. Many large bookstores allow customers to preview music, films, games and books at the point of sale. By scanning a barcode or using the touch screen, shoppers can instantly access previews or reviews, and can even place orders online or from the back catalogue.
Interactive kiosks from HUGHES can help you create a vibrant, exciting in-store presence and help drive incremental sales.